Important Safety Update

We are committed to ensuring safety for our customers, staff, and communities. One of the most significant risks in the waste industry today comes from batteries and vapes being placed in household or business waste bins.

When crushed, damaged, or exposed to heat, batteries – including those found in disposable vapes, e-cigarettes, and rechargeable devices – can ignite and cause fires inside waste collection vehicles and processing facilities. These fires endanger lives, damage equipment, and disrupt essential waste services.

How You Can Help

• Never place batteries, vapes, or electricals in your bins.
• Remove batteries from devices where possible and store them in a separate container.
• Use designated drop-off points for safe disposal:
  • Local recycling centres
  • Retailers offering in-store battery recycling
  • Community collection points (check your local council’s website)

Why It Matters

• A single vape or lithium-ion battery can cause a fire.
• Fires put our drivers, staff, and your community at risk.
• Safe disposal helps recycle valuable materials, reducing environmental impact.

Together for Safety

By taking these simple steps, you are helping prevent fires, protecting our teams, and supporting a safer, more sustainable waste system.

Thank you for your cooperation and commitment to safety.