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My Account

How can I register for My Account Online?

Registering for My Account Online couldn’t be easier.

Simply have your account number, surname, and mobile number as it appears on your bill, and follow the steps to register today

I forgot my password, how can I reset it?

If you have forgotten your password and wish to reset it, please click here and follow instructions.

If you are not registered for My Account Online you can sign up now.

Can I update my mobile number or email address online?

My Account Online is the easiest way for you to change your contact details. Just log in and your details can be changed in the Personal Details tab.

If you are not registered for My Account Online you can sign up now.

How do I view my collection calendar?

Log in to your “My Account”

To view your collection calendar go to the menu on the left side of the screen and click on “My Account”. Then click “calendar” and this page will appear. You can view your collections by month.

If you are not registered for My Account Online you can sign up now.

To view your calendar in a printable form click here, enter your account number to the box and click search. Then click “Download Collection Calendar”.

How do I view my service summary?

Log in to your “My Account”

To view your service summary go to the menu on the left side of the screen and click on “My Account”. Then click on “Service Summary” and this page will appear.

How do I see my collection history?

Log in to your “My Account”

To view your collection history go to the menu on the left side of the screen and click on “My account”. Then click on “Collection History” and this page will appear. 

You can filter these by date at the top of the page to both view and download them.

How do I change my personal/contact details?

Log in to your “My Account”

To change your personal or contact details go to the menu on the left side of the screen and click on “My account”. Then click on “My Details” and this page will appear. 

Click on the edit button on the top right of this page, here you can edit your phone number and email address. Then click ok to save the changes.

The information in grey cannot be changed here. To change you address please fill out this form, https://www.bnmrecycling.ie/home/help-centre/moving-home/

How do I pay a bill / invoice?

Log in to your “My Account”

To pay a bill invoice go to the menu on the left side of the screen and click on “My account”. Then click on “Transaction History” and this page will appear. 

Scroll down to the line that says “Remaining balance to pay” and tick the box in the Pay column.

Then scroll down to the bottom of the page where the balance due appears and click the  “Pay Selected Invoice(s)” button. This is where you fill in your card details and click “PAY NOW”.

How do I top up your account?

Log in to your “My Account”

On the Home page of your account there is a column that says “Quick Payment” this is where you can top up your account. You will see your balance and you can fill in the amount you wish to top up by in the box underneath. 

Click the “Pay Now” button and click the “Ok” button on the Confirm Payment popup page that appears.

Please note the minimum amount you can top up your account by is €10 and the maximum amount you can top up your account by at one time is €100.

What payment methods are accepted?

Both Visa and Mastercard are accepted when topping up your account or paying an invoice.

Where can I find my account number?

You can view your account number on your payment request in the transactions section of the pdf. If you have any issues feel free to contact our customer service team by emailing info@bnmrecycling.ie or by calling 045 580060.

Why should I sign up to my account online?

My account is an easy way for you to top up your account and make payments on outstanding invoices. 

You can also view your collection calendar to see when each bin will be collected and have a look at your collection history in case you have any queries.

Need to know more?